*Idiots**

I recently blogged about the funny things that i have experienced from people i "help" in my job.. trust me the funny are outnumbered by the assholes...

Case 1
Typical case, usually americans...(side note in the U.S they read their date of birth as in mm/dd/yyyy... and we asians do it dd/mm/yyyy.) this asshole calls in and i have to verify so i ask him his nationality and he goes US i ask his d.o.b
Asshole:10 Sep 55
Me: Im sorry thats not what i have
Asshole: i goddamn know when i was born..
Me: of course you do but you filled this in and i am following what you filled in..
Asshole: well i am telling you that is what it is..
Me: *understanding that he put it in wrongly tells him* sir i beleive its because you put in 09 oct 55 instead, the form indicates dd/mm/yyyy..
Asshole: i dnt care you better change it, how can you not follow the american way
Me: Most definitely Mr Asshole, but i cannot just make your changes with just your voice on the phone, would you mind sending in a copy of your passport so i can use that to rectify your passport details.
Asshole: why should i? your airline is stupid for not following american way how can you trouble me now.. i wnt and ure service is horrible..
Me:*trying not to lose it** sir our airline is an internation airline we follow international standards not the US standards, i cannot just presume ure the member and just change on the phone i need somekind of proof and this is done not to hassle you but to ensure security...
Asshole: i dnt care i put it in that way and i want it changed now i am not sending anything...
*ME: unfortunately than i cant change it..
he hangs up and you know whats the best thing, he is born a bangladeshi and is only a recent american.. Loser, my advice if u cant read the form dnt bother signing up..

When you want to fly if you dnt get available seats you are put on a waitlist, something like if someone cancels or they move their dates that particular seat becomes available than the one on the queue gets it, alot of people call in and call it crap and demand for a seat to be made available.. bloody idiots you think that one plane or wat, you want seat can toilet or you bring your chair and just sit on the wing of the plane.. dumb idiots...

Than the worst is people who claim they did not know their accounts expire, for three fucking years they do not even check their accounts and they say we have bad service for letting their account expire, hey dimwit we manage your account not run your account...

But my best part of the job is to smile and tell them without getting angry because when they hear me laughing and thanking them for shouting it makes them even more mad and i enjoy that.. most of the time they just hang up in anger.. i am not a bad person and i have been told off by managers that i offered backup plans to mbrs without being prompted, i have done underhand stuff to help elderly couple celebrating their anniversary their seats.. i per month receive alot of compliments verbally and written thanking me for my service and i will help but take it as an advice to me, next time you want someone to help you dnt bother shouting cause it will only hampen your chances...just smile admit ure mistake and ask for some genuine help...